Product management for EU fintech companies
With Giulio Caggiano (Kantox, Qonto, Moss) on how product gets built inside European fintech.
Hi, I'm Jacopo
Senior Product Designer building complex B2B SaaS products in design and code.
About
I spent almost three years at Nory, designing intelligent scheduling and payroll systems for restaurant groups, and two years at Qonto, working on invoice management for European SMEs.
I studied Communication Sciences in Padova, ran a design studio in Bangkok, and lived in Australia and Thailand before settling in Barcelona. Outside work, I run marathons, play guitar, and make electronic music.
Work Experience
Skills
Product Design
UX Research
Design Systems
Prototyping
AI Product UX
Figma
React
Next.js
Typescript
Tailwind CSS
Framer Motion
My Projects
Selected work
A few case studies, and a few experiments.
An AI scheduling workflow for hospitality, where the system generates shifts from forecasted demand and the manager reviews, adjusts and publishes. The beta helped sign Nory's largest enterprise customer, with £5M+ in projected labour savings, with a median of 1.5 minutes to publish a schedule against 11.6 for everyone else.
Product Design
UX Research
AI / Forecasting
Workforce Management
Mobile
Data Viz
End-to-end invoice management for SMEs inside Qonto. Bulk import from email, Drive or Dropbox, OCR extraction, auto-matching to transactions, and one-click SEPA payment. 500 organisations marked an invoice as paid in month one, driving 52 plan upgrades from Basic to Smart+.
Product Design
UX Research
Fintech
Bookkeeping
Automation
User Testing
Interviews & Talks
Conversations
Podcasts and interviews on product design, fintech, and how teams actually build things.
UX design at Revolut, Glovo, and teaching
A conversation about design careers, craft, and moving between product teams.
UX writing with Melanie Alves
How words carry the experience, and what that looks like day to day at Qonto.
How to prevent and manage burnout at work
JKPO Podcast episode on sustainable pace in product teams.
Music
What I listen to, what I play
A mix of what currently inspires me, plus a few original cuts and live recordings from my time gigging around Bangkok.
On repeat
Sessions & live
Back to You
Stripped-back acoustic session recorded in Bangkok.
Like Water
My first concert as a singer in Bangkok.
Around You
Live duet, the soul-pop vibes I keep coming back to.
Why Not Me
An intimate rooftop performance.
Contact
Get in Touch
Working on something where product, design and engineering blur together? Send me a note by email or on LinkedIn, and I'll respond whenever I can. I will ignore all soliciting.